Privacy Policy

1. Who we are

Sparseal ("we", "our", "us") develops and sells software products. This policy explains what personal data we collect, why we collect it, and how we use it.

2. Data we collect

• Email address — used to create your account, deliver your license, and send transactional emails related to your purchase.
• Purchase information — order reference, package purchased, and transaction date. Payment processing is handled by Paddle; we do not store card details.
• Machine identifiers — hashed hardware fingerprints used solely for license activation and enforcement.

3. How we use your data

• Delivering and activating your software license.
• Providing access to the customer dashboard.
• Sending purchase receipts and license keys.
• Responding to support requests.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-party processors

We use Paddle as our merchant of record to process payments. Paddle acts as a data controller for payment data; please refer to Paddle's Privacy Policy for details.

5. Data retention

We retain your account and purchase data for as long as your license is active, and for up to 7 years afterwards for accounting and legal compliance purposes.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@sparseal.com.

7. Contact

Questions about this policy? Email support@sparseal.com.